Flor Stor Your Source for Great Floor Care Products
Call Us Toll Free 1-800-352-9974
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Our Commitment to Your Privacy

The Flor Stor has created this privacy statement in order to demonstrate our firm commitment to your privacy. The following discloses our information gathering and dissemination practices for this website. 

Update 04/10/2012

All information is secure and never sold or shared


 The Flor Stor has agreed to disclose its information gathering practices and notify you of:
  1. What personally identifiable information of yours or third party personal identification is collected from you through the web site
  2. The organization collecting the information
  3. How the information is used
  4. With whom the information may be shared 
  5. What choices are available to you regarding collection, use and distribution of the information
  6. The kind of security procedures that are in place to protect the loss, misuse or alteration of
    information under The Flor Stor control 
  7. How you can correct any inaccuracies in the information.
If you have questions or concerns regarding this statement, you should first contact our Customer Service Department

email: info@florstor.com
phone: 1-800-352-9974
mail: 23052 Alcalde Drive, Suite B Laguna Hills, CA 92653.

How does The Flor Stor protect your information?
FlorStor.com has security measures in place to protect the loss, misuse and alteration of all information under our control. At FlorStor.com we use Netscape's Secure Socket Layer (SSL) technology to encrypt the information you send us when you place your order. The information is encrypted on your computer, sent through the Internet as jumbled code, and decoded on FlorStor.com's secure server. It cannot be read in transit.  Your information can only be accessed by Flor Stor technicians that have met our strict security and confidentiality requirements. 

Always look for the "Padlock" in locked position or the unbroken "Key" at the bottom of your browser screen, this ensures your security when placing an order on-line. Secure mode begins when you initiate your order. All personal/financial information is entered on a secure page (SSL ,Secure Socket Layer).

If you are still skeptical about placing your order online, you may place your order over the phone at 800-352-9974 or 949-581-9974. One of our trained customer service representatives will be happy to assist you.


Independently Monitored 24 hours a Day

FlorStor.com is monitored by "McAfee Hacker Safe " a widely recognized leader in On-Line consumer information services. This site is tested and certified daily to pass the McAfee Secure Security Scan. To help address concerns about hacker access to confidential data, the "live" McAfee Secure mark appears only when a web site meets the McAfee Secure standard. Research indicates sites remotely scanned for known vulnerabilities on a daily basis, such as those earning McAfee Secure certification, can prevent over 99% of hacker crime.


HACKER SAFE certified sites prevent over 99.9% of hacker crime.

What information do we collect and how is it used?
  • The information we collect is used to improve the content of our Web Site, to contact consumers and never sold or shared with other organizations, except where required by law.
Your IP Address
  • For each visitor to our Web page, our Web server automatically recognizes and logs the consumer's IP address. We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is also used to help identify you and your shopping cart. 
E-Mail Address
  • We collect the e-mail addresses of those who communicate with us via e-mail and/or information volunteered by the visitor, such as survey information and/or ordering information. E-mail address's are used to contact the visitor and/or fulfill information requests. 
Personal Information/Financial Information
  • Our site uses order forms for customers to request products. We collect visitor's personal/contact information (name, phone number, email address and mailing address) and financial information (credit card numbers, billing address). Personal/Contact information from the order form is used to fulfill customer orders.  Financial information that is collected is used to bill the user for products and services. FlorStor.com uses optional surveys from time to time.  This information is not linked to your account.
  • A cookie is a piece of data stored on your hard drive containing information of you (the user). Usage of a cookie is in no way linked to any of your personally identifiable information. Once you close your browser the cookies simply terminate. Cookies enable us to keep track of the items in your shopping cart.
Third party Intermediaries
  • In order to fulfill your order the Flor Stor must supply "Third Parties" with certain information.  The recipients of this information include but are not limited to; UPS for shipping purposes and Bank of America for processing transactions. These "Third Party Intermediaries" do not store, retain or share the information we supply them with.
Other Sites Policies
  • This site contains links to other sites. The Flor Stor is not responsible for the privacy practices or the content of such Web sites.
Notification of Changes and Your Consent
  • This policy may be revised over time as new features are added to our website. For the most current version of our privacy policy, please note the date at the top of this statement. Please check this site for information about revisions to our privacy policy. By using The Flor Stor Web site including surveys, comments and/or order forms you are consenting to our information collection practices as stated above. 
Opt-Out and Correct/Update
This site gives users the following options for removing their information from our database to not receive future communications or to no longer receive our service. Users may also change and/or modify information previously provided.
1.  You can send email to info@florstor.com
2.  You can call the following telephone number: 1-800-352-9974
3.  You can send mail to the following postal address:
The Flor Stor
Attn: Customer Service Department 
23052 Alcalde Drive Suite B, Laguna Hills, CA 92653
To have your e-mail address permanently removed please use the field below

Contacting the Web Site
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact
The Flor Stor
Attn: Customer Service Director
23052 Alcalde, Suite B
Laguna Hills CA, 92653

Hablamos Espanol Por Favor llamar entre
las horas de 8:30am y 3:30pm Tiempo
(888) 352-8907

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